: This tech note is applicable
to all Users of CAFAM.
When you run CAFAM
you encounter the above error. This happens because something, a
trojan, virus or some spyware may have attempted to modify a system
file called AUTOEXEC.NT located in your operating system folder
Microsoft website on
and select the
"Knowledge Base" option. Search here for the keywords
"16 Bit subsystem" and you will be directed to Microsoft’s
Knowledge base detailing the fix.
A direct link to
the this item can be found on
Note that from our
experience the above equally applies to standalone machines. We have
encountered cases where the Network and Server are fine in that the
integrity of the files listed have not been compromised, i.e. the
firewalls, anti-virus and anti-spyware software in place are working
well. The workstation has become compromised on it’s own by some
external unauthorised file corrupting the autoexec.nt file. This
needs to be corrected as per the details in Microsoft’s website.
Just for the
record, we have CAFAM running very well at various sites using:
- Windows NT Server
- Windows 2000 Server ) Including
- Windows 2003 Server ) Services for
- Novell Server - all versions
The workstations are a mixture of
- Windows ME
- Windows 2000
- Windows XP Professional
None of the above have any problems running CAFAM whatsoever.